• Available anywhere in the world.
• The best tutors in math and science.
• Communications: Via phone, video etc.,
• Archived: Access to tutor's instruction.
• Resources: Available for Everyone.
• Excellent advice in Private Environment.
• The technology for total benefits.
Terms of Use
Planettutor Inc. ("Planettutor" or "we" or "us") operates the www.planettutor.com website (this "Site") to provide online educational tutoring services for students (the "Services"). By accessing and using this Site, you agree to each of the terms and conditions set forth herein (the "Terms of Use"), whether or not you register as a member (a "Member"). If you wish to register as a Member of Planettutor, please read these Terms of Use carefully. Additional terms and conditions applicable to specific areas of this Site or to particular content or services are also posted in particular areas of the Site and, together with these Terms of Use, govern your use of those areas, content, or services. These Terms of Use, together with applicable additional terms and conditions, are referred to as this "Agreement." If you object to anything in this Agreement or the Planettutor Privacy Policy, do not use the Site or the Services. For the purposes of this Agreement, "you" means the parent or adult who is paying for the Services, as well as the student who is using the Services.
Planettutor reserves the right to modify this Agreement at any time without giving you prior notice. Your use of the Site and/or the Services following any such modification constitutes your agreement to follow and be bound by this Agreement as modified.
Acceptance of Terms of Use Agreement
(a) Electronic Agreement: This Agreement is an electronic contract that sets out the legally binding terms of your use of this Site and the Services. This Agreement may be modified by planettutor from time to time, such modifications to be effective upon posting by planettutor on this Site. This Agreement includes Planettutor's Privacy Policy, planettutor's subscription policies, and any notices regarding the Site or the Services. By accessing this Site or becoming a Member, you accept this Agreement and agree to the terms, conditions, and notices contained or referenced herein. (b) Electronic Form: By accessing this Site or becoming a Member, you consent to have this Agreement provided to you in electronic form. (c) Non-electronic Copy: You have the right to receive this Agreement in non-electronic form. You may request a non-electronic copy of this Agreement either before or after you electronically sign the Agreement. To receive a non-electronic copy of this Agreement, please send an e-mail to info@planettutor.in or a letter and self-addressed stamped envelope to: Planettutor, Inc., 3115 Windsong Dr. Oakton, VA 22124. (d) Withdrawing: Your Consent:You have the right at any time to withdraw your consent to have this Agreement provided to you in electronic form. Should you choose to withdraw your consent to have this Agreement provided to you in electronic form, we will discontinue your then-current username and password. This means that you will not have the right to use the Services unless, and until, we issue you a new username and password. We only will issue you a new username and password after we receive a signed copy of a non-electronic version of this Agreement, which we will send to you upon request. To withdraw your consent and/or request a non-electronic copy of this Agreement, please send an email to info@planettutor.in or a letter and self-addressed stamped envelope to: Planettutor, Inc., 3115 Windsong Drive, Oakton, VA 22124. Your withdrawal of consent shall be effective within a reasonable time after we receive your withdrawal notice described above. Your withdrawal of consent will not affect the legal validity or enforceability of the Agreement provided to, and electronically signed by, you prior to the effective date of your withdrawal. (e) Access and Retention: In order to access and retain this electronic Agreement, you must have access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, you must use all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device. Please print a copy of this document for your records. To retain an electronic copy of this Agreement, you may save it into any word processing program. We will notify you of any changes in the hardware or software requirements needed to access and/or retain this Agreement that create a material risk that you will not be able to continue to access and/or retain this electronic Agreement.
2. Eligibility: You must be 18 years of age or older to subscribe to the Services. While individuals under the age of 18 may utilize the Services, they may do so only with the involvement of a parent or legal guardian. Membership in the Services is void where prohibited. By using this Site, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement.
3. Registration: To use the Services, you will need to register on the Site, pay any applicable fees (please see Section.
4. Membership and Billing: You can find the specific details regarding your subscription with planettutor at anytime by clicking on the "My Profile" link, located at the top of the pages of this Site after you login. (a) Free Trial of the Services: Free trial of the Services is available for first-time Members. Only one free trial may be redeemed per Member. In order to participate in a free trial of the Services, you must have Internet access. Upon registering for your free trial, a planettutor tutor or a customer service representative will contact you to try to help you out with your questions. At the end of the free trial period, wherever applicable, the participating Member may be automatically enrolled in the monthly subscription unless such Member has notified Planettutor that he/she intends to cancel prior to the end of the free trial period, such notice to be provided in writing by mail to planettutor, Inc., 3115 Windsong Drive, Oakton, VA 22124 or by e-mail to info@planettutor.in. (b) Billing: By using the Services, you are expressly agreeing that we are permitted to bill you a monthly subscription fee, for your use of the Services. As used in this Agreement, "billing" shall indicate either a charge or debit, as applicable, against your payment method, including a checking account, where applicable. The subscription fee will be billed at the beginning of your subscription, and your membership will automatically renew for successive monthly subscriptions, without prior notice to you, unless and until you cancel your membership or we terminate it. You must cancel your membership before it renews each month in order to avoid billing of the next month's subscription fees to your payment method (except for Test prep and hourly packages). The billing cycle will depend on the type of plan you have selected to subscribe. For example, if you have bought a three month subscription, you will be billed at the beginning of the subscription and subsequently after that at the same billing cycle. Click on the "View Account information" link on the "My Profile" page to see the commencement date for your next renewal period. We will automatically bill your payment method each month on the calendar day corresponding to the commencement of your membership. In the event your membership began on a day not contained in a given month, we will bill your Payment Method on the last day of such month. For example, if you became a paying member on January 31st, your payment method would next be billed on February 28th. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by e-mail. If you want to use a different payment method or if there is a change in your credit card validity or expiration date, you may edit your payment method information by clicking on the "My Profile" button, available at the top of the pages of the Site. If your payment method reaches its expiration date, your continued use of the service constitutes your authorization for us to continue billing that payment method, and you remain responsible for any uncollected amounts. (c) Pricing: We reserve the right to change prices without advance notice and to offer promotions periodically to certain group of customers and thus not available to all customers. Prices will not rise during the current month of subscription or during the duration of a test prep package but can change for subsequent months or test prep packages. (d) Unlimited Tutoring: You can get as many tutoring sessions in all subjects as you need, subject to availability of tutors. Users typically schedule sessions in advance and might have to book sessions at a time that might not be their first choice. We hereby reserve the right to place temporary restrictions on usage during peak hours or with certain tutors to ensure equitable availability of sessions to all Members. We hereby reserves the right to change the description of the unlimited tutoring package whether it is to place restrictions on usage, limiting the subject, sessions, tutors, or any other parameters considered "unlimited" without notice. (e) Scheduling: You can have up to five (5) sessions scheduled in advance at a time. In the event that you book five sessions at any given time, you will not be able to book another session until you use one of the five sessions previously booked. Planettutor hereby reserves the right to change this at any time. (f) Money-Back Guarantee: If, within thirty (30) days of your subscription to the Services, you are not satisfied with the quality of the Services, you are entitled to a refund of 100% of your subscription fees paid; provided, however, that we must receive a request from you for such a refund in writing by mail to Planettutor, Inc., 3115 Windsong Drive, Oakton, VA 22124 or by e-mail to info@planettutor.in within thirty (30) days of the commencement of your subscription. (g) Hours of Availability: Subject to such "force majeure" events as set forth in Section 21 below and any technological problems or maintenance issues with the Site that may occur from time to time, we shall use its commercially reasonable best efforts to make the Services available 24 hours a day, seven days a week; however, you hereby acknowledge that you may not always be able to schedule a tutoring session at the precise time you request. (h) Academic Quality: We shall at all times endeavor to adhere to national and local curricula and standards, but we are unable to guarantee that we will at all time meet the standards you expect. Our tutors shall at all times be certified to teach in the country and/or state in which they reside.
5. Term This Agreement shall remain in full force and effect while you use the Services and/or are a Member. You may terminate your membership and/or subscription at any time, for any reason, by following the instructions on the Payment Detail pages in My Profile, or by sending us written notice of termination to Planettutor, Inc., 3115 Windsong Drive, Oakton, VA 22124 or e-mail notice of termination to info@planettutor.in. If you terminate your subscription, your subscription will remain active until the end of your then-current subscription period (that is, the subscription period through which you had paid prior to your termination). We hereby reserve the right to terminate your membership and/or restriction or otherwise restrict your use of the Services by sending notice to you at the email address you provide in your application for membership, or such other email address as you may later provide to us. If we terminate your membership in the Service because you have breached this Agreement, you will not be entitled to any refund of unused subscription fees. All decisions regarding the termination of accounts shall be made in our sole discretion. We are not required to provide you notice prior to terminating your membership and/or subscription. We are not required, and may be prohibited, from disclosing a reason for the termination of your account. Even after your membership or subscription is terminated, this Agreement will remain in effect. All terms that by their nature may survive termination of this Agreement shall be deemed to survive such termination.
6. Limitations on Use Unless otherwise specified, this Site is for the personal and non-commercial use of individual Members only and may not be used in connection with any commercial endeavors. Organizations, companies, and/or businesses may not become Members and should not use the Services or this Site for any purpose. You shall not use Site or the Services to recruit, solicit, or contact in any form tutors, other employees of planettutor, or potential Members for employment or contracting for a business not affiliated with planettutor without our advance written permission. Illegal and/or unauthorized uses of this Site, including collecting usernames and/or email addresses of Members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to this Site may be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress. Use of this Site is with our permission, which may be revoked at any time, for any reason, in our sole discretion.
7. Account Security: You are responsible for maintaining the confidentiality of the username and password that you designate during the registration process, and you are fully responsible for all activities that occur under your username and password. You shall, (a) immediately notify us of any unauthorized use of your username or password or any other breach of security, and (b) ensure that you exit from your account at the end of each session. We will not be liable for any loss or damage arising from your failure to comply with this provision. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. If you share your computer with others, you may wish to consider disabling any auto-sign features on your computer.
8. Account Access; Identity Protection (a) Cookie: In order to provide you with ease of access to your account, we will place a cookie (a small text file) on any computer from which you access the Site. This cookie is used to identify you throughout the Site. This cookie will be destroyed when you close the browser or logout of the Site. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account. (b) Confidentiality: You shall at all times be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You may choose to share your account with other people by providing them your password; provided, however, that you shall at all times remain fully responsible for the actions of any third parties to whom you have shared your account information. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the Site. (c) If you find that you have been a victim of identity theft and it involves your Planettutor account, you should notify us immediately in writing by e-mail to info@planettutor.in. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. We hereby reserve the right to place any account on hold anytime with or without notification to you in order to protect us and our partners from what we believe to be fraudulent activity. We are not obligated to credit or discount a membership for holds placed on the account by either a representative of Planettutor or by the automated processes of planettutor.
9. Intellectual Property. (a) Copyright: All content included on this Site and delivered to Members as part of the services, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of planettutor, or its suppliers, and is protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Planettutor, and protected by United States and international copyright laws. Except as expressly contemplated herein, you may not reproduce or otherwise use content on this Site without express written permission from Planettutor, or its suppliers. Except as we expressly consent in writing, you shall not (i) decompile, reverse engineer, or disassemble any software or other products or processes accessible through this Site, (ii) insert any code or product or manipulate the content of this Site in any way that affects any Member's experience, (iii) use any data mining, data gathering, or extraction method with respect to this Site, (iv) "frame" or "mirror" any part of the Services or this Site, or (v) use meta tags or code or other devices containing any reference to planettutor or the Services or this Site in order to direct any person to any other web site for any purpose. We reserve the right to terminate your membership hereunder if we, in our sole and absolute discretion, believe that you are in violation of this section (such violations including the copying of content provided to you by us or the copying or other unauthorized use of our proprietary content).
(b) Trademarks: The Planettutor logo and www.planettutor.com are trademarks or service marks of Planettutor. This Site, including but not limited to its graphics, logos, page headers, button icons, scripts, and service names constitutes trade dress of planettutor. You may not use or reproduce the trademarks, service marks, and trade dress of planettutor without prior written approval from us. Other trademarks that may appear on this Site from time to time are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Any images of persons or personalities contained on this Site are not an indication or endorsement of planettutor or any particular product or our service unless otherwise indicated.
(c) Limited License: We grant you a limited license to access this Site for personal and non-commercial use as contemplated by this Agreement. We do not promote, foster, or condone the copying of copyrighted material or any other infringing activity. Any unauthorized use of this Site or its contents by you will terminate this limited license.
(d) Technology: We use proprietary, licensed third-party technologies and free technology products. While all attempts are made to ensure stability and availability of technologies that we use, we cannot get guaranteed uptime. You are solely responsible for all service, telephony, and/or other fees and costs associated with your access to and use of the Site and the Services and for obtaining and maintaining all telephone, computer hardware, and other equipment required for such access and use.
(e) Claims of Copyright Infringement: It is our policy to respect the intellectual property rights of others. We do not promote, foster, or condone the copying of copyrighted material or any other infringing activity. If you believe your work has been copied in a way that constitutes copyright infringement, are aware of any infringing material on the Site, or know of someone who is making unauthorized use of the content of the Site, please notify us of your concern in writing by mail to Planettutor, Inc., 3115 Windsong Drive, Oakton, VA 22124 or by e-mail to info@planettutor.in. Your notice must be signed and contain the following: (i) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest; (ii) Identification of the copyrighted work claimed to have been infringed; (iii) Identification of the material on the Site that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material; (iv) Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, if available, your e-mail address; (v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and Please note, however, that in order for your notice to us to be effective under the Digital Millennium Copyright Act, your notice must be in writing and contain the elements described above.
10. Web Site Content. We distribute subject content, and other animations and we reserve the right to display and promote the content or other information on the Site to you in any manner we choose in our sole and absolute discretion. In addition, the Site allows you and other third parties to post comments, give feedback concerning the Services, our tutors, and subject content distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the Site are those of the respective authors or producers and not of planettutor, or its shareholders, directors, officers, or employees. Under no circumstances shall planettutor, or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the Site. It is your responsibility to evaluate the information, opinion, advice, or other content available through the Site.
11. U.S. Export Controls. Software from this Site ("Software") is further subject to United States export controls. No Software may be downloaded from this Site or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (ii) to anyone on the United States Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the Software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
12. Use of Information Submitted. (a) We shall at all times be free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (such information, "Content"), including, without limitation, responses to questionnaires or through postings to the Site without further compensation, acknowledgement, or payment to you for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products and creating, modifying, or improving the Site or other websites. By posting any Content on the Site, submitting Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce, or modify the Content submitted in any media, software, or technology of any kind now existing or developed in the future. (b) We do not accept unsolicited materials or ideas for use or publication, and we are not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to us. Should you send any unsolicited materials or ideas, you do so with the understanding no additional consideration of any sort will be provided to you, and you are waiving any claim against us or our affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.
13. Privacy: Any information submitted on this Site is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices.
14.Service Testing: From time to time, we test various aspects of our service, including service levels, plans, promotions and pricing, and we reserve the right to include you in or exclude you from these tests without notice.
15. Electronic Communications. By using the Site and/or the Services, you consent to receiving electronic communications from us, including notices about your account and information concerning or related to the Services. These communications are part of your relationship with us, and you receive them as part of your subscription to the Services. You hereby agree that any notice, agreements, disclosure, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
16. Conduct. You may only access the Site and use the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You agree that you will not in any way: (i) interfere with the ability of others to access or use the Services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other Member's ability to use the Site or the Services; (iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or (vi) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services. You hereby agree that you will treat the tutors with respect and not use obscenities in the classroom, make threats, or discuss matters other than those directly related to the academic subject for which you seek help. You hereby agree that you will not solicit any personal information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by e-mail to info@planettutor.in.
17. Third-Party Links. Some of the hyperlinks and banners on the Site may lead to other websites that are not controlled by, or affiliated with, us. In addition, other websites may link to the Site. We do not regularly review these websites and are not responsible for the content or privacy policies of these websites.
18. Disclaimer of Warranty: Limitations (a) The site, the services, any software, and each portion thereof are provided "as is" without warranties of any kind either express or implied. To the fullest extent possible pursuant to applicable law, we disclaim all warranties, express or implied, with respect to the site, the services, any software, and each portion thereof, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. We do not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the site, the services, any software, or any portion thereof, or any third party websites. (b) Under no circumstances, including, but not limited to, negligence, shall we or third parties be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the site, the services, any software, or any portion thereof, even if we or our authorized representative has been advised of the possibility of such damages. If your use of the site, the services, any software, or any portion thereof results in the need for servicing, repair, or correction of equipment or date, you hereby assume any costs thereof. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Neither we, nor third parties warrant the accuracy or completeness of the information, text, graphics, links, or other items contained in the site, the services, any software, or any portion thereof or in any reports of verification services. You hereby agree not to hold us (or our agents, employees, or tutors) liable for any instruction, advice, or services delivered which originated through the site, through any verification service or in connection with the site, the services, any software, or any portion thereof.
19. Indemnification. You hereby agree to indemnify, defend, and hold harmless us, and our affiliates, officers, directors, agents, partners, employees, licensors, representatives, and third party providers (including our affiliates' respective officers, directors, agents, partners, employees, licensors, representatives, and third party providers), from and against all losses, expenses, damages, costs, claims, and demands, including reasonable attorney's fees and related costs and expenses, due to or arising out of any Content you submit, post to, email, or otherwise transmit to us or through the Services, your use of the Services, the Site, or any portion thereof, your connection to the Services, or your breach of these Terms. We hereby reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully co-operate with such defense and in asserting any available defenses.
20. Modifications to the Service. We may add, change, or eliminate features, pricing, nomenclature, and other aspects of the Services and make other changes at any time, and these Terms of Use will continue to apply to the Services as modified. We hereby reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or the Services (or any part thereof) with or without notice to you. You hereby agree that we will not be liable to you or to any third party for any such modification, suspension, or discontinuance of the Site or the Services.
21. Force Majeure. We shall not be responsible to you for any losses or damages to you occasioned by delays in our performance or non-performance of any of our obligations under this Agreement when caused by acts of God, labor strikes, acts of war, acts of terrorism, inability of supplies or material or labor, or any other cause beyond our reasonable control, and the time for performance of any services so delayed shall be extended by the period of such delay.
22. Jurisdiction and Choice of Law. If there is any dispute arising out of this Site and/or the Service, by using this Site, you expressly agree that any such dispute shall be governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions, and you expressly agree and consent to the exclusive jurisdiction and venue of the state and federal courts of the Commonwealth of Virginia, in Fairfax County, for the resolution of any such dispute.
23. No Third Party Beneficiaries. You hereby agree that, except as otherwise expressly provided in this Agreement, there shall be no third party beneficiaries to this Agreement.
24. Entire Agreement. This Agreement contains the entire agreement between you and Planettutor regarding the use of this Site and/or the Services, and it supersedes all previous written or oral agreements between the parties with respect to such subject matter.
25. Severability. In the event any portion of this Agreement is deemed to be invalid or unenforceable, such portion shall be deemed severed and the remaining portions of this Agreement shall remain in full force and effect.
26. Notices. Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail.
27. Assignment. You may not assign or otherwise transfer this Agreement without the written consent of Planettutor. This Agreement shall inure to the benefit of and bind the parties and their respective legal representatives, successors and assigns.
28. General. All rights not expressly granted herein are expressly reserved. These Terms of Use shall inure to our benefit and to the benefit of our agents, licensors, licensees, successors, and assigns. Nothing in these Terms shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other.
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